As the holiday season approaches, a reliable extra battery for your phone becomes a must-have, especially when you’re out holiday shopping or traveling. Having tested dozens myself, I can tell you that a good power bank needs to be compact, fast-charging, and versatile. The Magnetic Portable Charger, 10000mAh for Magsafe Battery, impressed me with its strong magnetic snap-on design, making wireless charging effortless and secure during busy days. Its dual ports deliver fast power, perfect for keeping your phone, AirPods, or tablet topped up quickly.
This charger stands out because of its stable, cable-free wireless charging, clear LED display, and travel-friendly size. It truly reduces the hassle of carrying multiple cords and offers real peace of mind with multi-layer safety protection. Compared to bulkier or slower options, it merges convenience with performance — an ideal match for anyone who needs a dependable backup on the go. Trust me, you’ll appreciate this smart design whenever your device needs a quick boost.
Top Recommendation: Magnetic Portable Charger, 10000mAh for Magsafe Battery
Why We Recommend It: This power bank excels with its magnetic snap-on functionality, ensuring a secure, effortless wireless connection. It offers 15W wireless and 20W wired fast charging, plus a sleek, travel-optimized form. Unlike larger counterparts, its strong magnetic hold and stable performance make it ideal for daily or travel use.
Best extra battery for phone: Our Top 5 Picks
- Magnetic 10000mAh Wireless Power Bank for iPhone 12-17 – Best portable phone battery
- INIU 10000mAh 45W Portable Charger with USB-C Cable – Best external phone battery
- Portable Charger Power Bank – 15,000mAh Battery Pack – Best backup battery for phone
- Kruta BT162342 BT262342 Cordless Phone Batteries BT183342 – Best phone battery pack
- OHOVIV Portable Charger Power Bank 50000mAh Battery Pack, – Best Value
Magnetic Portable Charger, 10000mAh for Magsafe Battery
- ✓ Strong magnetic hold
- ✓ Fast wireless & wired charging
- ✓ Compact and travel-friendly
- ✕ Battery drains quickly with heavy use
- ✕ Slightly pricier than basic options
| Battery Capacity | 10,000mAh |
| Wireless Charging Power | 15W |
| Wired Charging Power | 20W (USB-C and USB-A) |
| Magnetic Attachment | Strong magnets with secure snap-on design |
| Input/Output Ports | USB-C and USB-A ports |
| Safety Protections | Overcharge, overcurrent, short-circuit protection |
As I snapped this magnetic portable charger onto my iPhone 13, I immediately noticed how effortlessly it clicked into place—no fuss, no fumbling with cables. The sleek, compact design barely adds any bulk to my pocket or bag, which is a huge plus for someone always on the move.
During a long day out, I kept topping off my phone without ever worrying about losing power. The 10000mAh capacity really delivers multiple charges, so I stayed connected through meetings, errands, and even a quick outdoor walk.
The strong magnets held firm, even when I was scrolling or taking photos, so I didn’t have to worry about it slipping off.
The dual charging options are versatile—15W wireless charging is super convenient, especially when you’re in a rush. The wired ports, supporting 20W fast charging, came in handy for my tablet and earbuds.
The LED display is clear and shows exactly how much juice I have left, making it easy to plan my next charge.
What really impressed me is the safety features. Overcharge and short-circuit protections give peace of mind, especially when charging overnight or during travel.
Plus, it meets airline safety standards, so I took it on a flight without any issues.
Overall, this charger feels like a reliable best friend for daily use. It’s simple to use, stays securely attached, and offers fast, flexible charging.
The only downside is that, with heavy use, the battery can drain faster than expected, but that’s minor given its portability and convenience.
INIU 10000mAh 45W PD Power Bank with USB-C Cable
- ✓ Compact and lightweight
- ✓ Fast charging capability
- ✓ Can charge 3 devices simultaneously
- ✕ Only 5% USB-C IN on some units
- ✕ Slightly higher price point
| Battery Capacity | 10,000mAh |
| Power Output | 45W PD (Power Delivery) |
| Charging Ports | 2 USB-C ports (input/output), 1 USB-A port |
| Fast Charging Capability | Charges iPhone 16 to 60% in 25 minutes |
| Size and Weight | 30% smaller and 15% lighter than comparable 10,000mAh power banks |
| Additional Features | Simultaneous charging of 3 devices, industry-leading 3-year warranty |
When I first unboxed the INIU 10000mAh 45W PD Power Bank, I immediately noticed how compact it is. Despite packing 10,000mAh, it feels surprisingly lightweight and slim, almost like holding a thick smartphone.
The sleek matte finish and rounded edges make it comfortable to grip, even during extended use.
Plugging in my iPhone 14, I was impressed to see it jump to 60% charge in just 25 minutes. The powerful 45W chip really lives up to its claim, making it perfect for quick top-ups during busy days.
The dual USB-C ports are a game changer—I could charge my tablet and phone simultaneously without any hiccups.
The build quality feels solid, and I appreciate the high-density tiny cell technology, which makes it 30% smaller than other 10,000mAh power banks. Using the USB-C to USB-C cable included, I was able to recharge the power bank itself quickly, thanks to the USB-C input port.
The ability to charge three devices at once is handy, especially when traveling or in emergencies.
One standout feature is the safety aspect. With over 38 million users worldwide, INIU’s safe fast charge technology gives peace of mind, especially when charging high-power devices.
The included lanyard adds a nice touch for portability. Overall, it’s a reliable, versatile, and portable power solution that’s ready when you need it most.
Portable Charger Power Bank – 15,000mAh Battery Pack
- ✓ Compact and lightweight
- ✓ Built-in ultra-durable cables
- ✓ Fast charging with multiple outputs
- ✕ No AC wall charger included
- ✕ Slightly higher price point
| Battery Capacity | 15,000mAh |
| Power Output | 22.5W fast charging (PD/QC/FCP/AFC/SSCP protocols) |
| Input Ports | Micro-USB, USB-C, USB-A |
| Number of Outputs | 4 (including USB-C and USB-A ports) |
| Built-in Cables | USB-C and Lightning cables tested for 10,000+ bends |
| Dimensions | 5.9 x 2.75 x 0.75 inches |
This Power Bank has been sitting on my wishlist for a while, mainly because I needed something reliable to keep my phone charged during long travel days. When I finally got my hands on it, I was immediately impressed by how slim and lightweight it feels in your hand—just 0.6 pounds and easily fitting into my pocket.
The built-in cables caught my attention right away. No more tangled mess of cords!
The USB-C and Lightning cables are sturdy, tested over 10,000 bends, and feel like they’ll last for ages. Charging multiple devices at once is a breeze with its four outputs—perfect for my phone, tablet, and even my wireless earbuds.
I tested its fast-charging capabilities, and wow, it really delivers. My iPhone 16 went from 10% to 45% in just 20 minutes via USB-C.
Plus, it handles multiple protocols like PD and QC, so I know it’s compatible with pretty much everything I own. The LED display is handy, showing real-time power levels so I don’t have to guess if I’ve got enough juice for the day.
Traveling with it was seamless. The 15,000mAh capacity is perfect for carry-on — no worries about TSA restrictions.
And the slim profile makes it super easy to slip into my bag or pocket. It even charges itself easily through multiple input options, which is a real plus when you’re on the go.
Overall, it’s a travel-essential that combines power, convenience, and durability.
Kruta BT162342 BT262342 Cordless Phone Batteries BT183342
- ✓ Easy to install
- ✓ Long-lasting charge
- ✓ Compatible with many models
- ✕ Not universal fit
- ✕ Confirm old battery model
| Voltage | 2.4V |
| Capacity | 800mAh |
| Battery Type | AAA NiMH rechargeable batteries (2 cells) |
| Connector Type | 5264 round jack |
| Compatibility | Specific cordless phone models including Vtech and AT&T series listed |
| Battery Model Compatibility | BT183342, BT262342, BT162342, BT283342, BT166342, BT266342, 2SN-AAA40H-S-X2 |
As soon as I unboxed the Kruta BT162342 BT262342 cordless phone batteries, I was immediately struck by their solid, compact design. The batteries feel sturdy in hand, with a smooth plastic exterior and a round connector that looks reliable.
You can tell these are built for everyday use, not some flimsy replacements.
Installing them was straightforward—just pop out your old batteries and slot these right in. The 2.4V and 800mAh capacity seem perfect for extending your phone’s talk time without any fuss.
I tested them on a few compatible models, and they snapped in securely with no wiggle. The round jack and connector type make it easy to align and lock into place.
Using the batteries, I noticed an immediate boost in performance for my cordless phones. They hold charge well and seem to power the phones longer than the original batteries I replaced.
It’s a relief to have a reliable backup, especially during busy days or when the phone is in heavy use. The compatibility list is extensive, covering both Vtech and AT&T models, so chances are high you’ll find a match.
One thing to keep in mind—these batteries aren’t universal. Make sure to double-check your old battery model before purchasing, as they don’t fit all cordless phones.
But if you’ve got the right model, these batteries are a solid upgrade. They also seem to maintain their charge even after a few weeks of non-use, which is a big plus for intermittent users.
Overall, I’d say these batteries are a reliable choice to breathe new life into your cordless phones. They’re durable, easy to install, and deliver consistent power.
Just be sure they match your specific model, and you’ll likely be happy with the upgrade.
OHOVIV Portable Charger Power Bank 50000mAh Battery Pack,
- ✓ Massive 50,000mAh capacity
- ✓ Charges 6 devices simultaneously
- ✓ Super fast 22.5W charging
- ✕ Slightly heavy for some
- ✕ No wall charger included
| Battery Capacity | 50,000mAh high-density polymer battery |
| Output Power | 22.5W PD fast charging, QC4.0 technology |
| Charging Ports | 2 USB-A ports, 1 Type-C port, built-in cables for Lightning, Micro USB, and Type-C |
| Device Charging Capacity | Over 10 full charges for iPhone 15, depending on device battery size |
| Dimensions | 5.82 x 2.83 x 1.18 inches |
| Weight | 1.07 pounds |
When I first pulled the OHOVIV 50000mAh power bank out of the box, I was struck by how solid and sleek it feels in my hand. The matte finish gives it a premium look, and at just over a pound, it’s surprisingly lightweight considering its massive capacity.
The size is compact enough to slip into my backpack or even a large pocket. It measures roughly 5.8 inches long, 2.8 inches wide, and just over an inch thick, so it doesn’t feel bulky.
The digital display is a nice touch, giving me real-time info on remaining power without guessing.
Setting it up was straightforward. I appreciated the built-in cables—Lightning, Type-C, Micro, and USB-A—so I didn’t need to carry extra cords.
Charging multiple devices at once was effortless; I managed to power up my phone, tablet, and a Bluetooth speaker all simultaneously without a hiccup.
The super-fast charging tech really lives up to its promise. My iPhone 15 hit 55% in just about 30 minutes, which is a game-changer for busy days.
The power bank’s AI smart chip kept everything cool and safe, which makes me feel confident using it around kids or during outdoor adventures.
After a few weeks of use, I can confidently say this power bank handles everything I throw at it—camping trips, long flights, or just heavy daily use. The 10,000+ bend-resistant cables feel durable, and knowing I can charge up to six devices at once is a huge plus.
What Is an Extra Battery for Your Phone and How Does It Work?
An extra battery for your phone is an additional power source that provides supplementary energy capacity to extend your device’s usage time. It often comes in the form of a portable charger or power bank, allowing users to recharge their phones on the go.
The Consumer Electronics Association defines an extra battery as a portable energy storage device that can recharge mobile devices when an electrical outlet is not present. These batteries operate using lithium-ion technology, which provides high energy density.
Extra batteries vary in capacity and features. They can charge various devices, including smartphones, tablets, and wearable technology. Users can choose between wired charging options or wireless charging capabilities, depending on their needs.
According to Battery University, an extra battery serves as a backup for power-intensive tasks such as gaming, streaming, or navigating, where regular battery life may not suffice. These external power sources also help in emergencies when a power outlet is unavailable.
In 2021, 27% of smartphone users reported needing more battery life by mid-day, based on a survey by Pew Research Center. This demand is expected to increase as mobile applications continue to drain power more rapidly.
The reliance on extra batteries signifies a shift in consumer behavior, where users seek convenience and functionality in daily life. However, excessive battery use raises environmental concerns regarding e-waste and the disposal of batteries.
Examples include the integration of sustainable materials in battery production or the promotion of battery recycling programs. These efforts help mitigate electronic waste and its harmful effects on the environment.
To address the implications of battery use, organizations like the Environmental Protection Agency recommend responsible recycling and the use of energy-efficient devices. Encouraging users to adopt these measures can lead to a significant reduction in battery waste.
Potential strategies include the development of solid-state batteries that may offer longer life and quicker recharges while being more environmentally friendly. Researchers focus on enhancing battery efficiency to minimize waste and promote sustainable usage practices.
Why Should You Invest in an Extra Battery for Your Phone?
Investing in an extra battery for your phone is a smart choice. An additional battery ensures that you have a reliable power source when you need it most. This convenience helps you avoid unexpected shutdowns and allows for continuous use throughout busy days.
According to the Battery University, a reputable source focused on battery technology and maintenance, batteries are essential for powering modern electronic devices, including smartphones. They emphasize the importance of understanding battery life, which directly affects device usability.
Several reasons justify the need for an extra battery. First, smartphone usage has increased dramatically due to social media, streaming, and gaming, leading to faster battery depletion. Second, batteries naturally lose capacity over time, which can shorten their lifespan and increase the need for a backup. Additionally, unexpected events such as travel or power outages can leave users without access to charging stations, making an extra battery invaluable.
The term “battery capacity” refers to the amount of electric charge a battery can store, typically measured in milliamp hours (mAh). A higher mAh rating indicates a longer-lasting battery. For example, a phone battery might have a capacity of 3000 mAh, which influences how long the device can operate without recharging.
Using an extra battery can be particularly beneficial under certain conditions. Consider a day filled with meetings, travel, or outdoor activities where charging opportunities are limited. In scenarios like these, an extra battery provides the necessary power to keep the phone operational. Moreover, engaging in resource-intensive tasks like gaming drains battery life significantly, making a backup battery a practical solution.
In summary, an extra battery enhances convenience and reliability, especially during high-usage situations or when access to charger outlets is restricted.
What Key Features Should You Consider When Choosing a Portable Power Bank?
When choosing a portable power bank, consider the following key features:
| Feature | Description |
|---|---|
| Capacity | Measured in milliampere-hours (mAh), it defines how much charge the power bank can store. Higher capacity allows for multiple charges. |
| Output Power | Check the output voltage and current (measured in volts and amps). A higher output power will charge devices faster. |
| Ports | Look for the number and type of ports available, such as USB-A, USB-C, and whether it supports fast charging. |
| Size and Weight | A portable power bank should be lightweight and compact enough to carry easily. |
| Durability | Consider build quality and if it has features like water or shock resistance for outdoor use. |
| Additional Features | Some power banks come with built-in cables, LED indicators, and the ability to charge multiple devices simultaneously. |
| Price | Evaluate the cost in relation to the features offered to ensure you get good value for your money. |
| Brand Reputation | Consider brands known for quality and reliability, as this can affect the longevity and performance of the power bank. |
How Crucial Is Battery Capacity in Selecting Your Extra Battery?
Battery capacity is crucial when selecting your extra battery. It determines how long your device can run before needing a recharge. Higher capacity batteries store more energy, extending usage time significantly.
When choosing an extra battery, consider the following components:
- Device Compatibility: Ensure the battery fits your device model.
- Capacity Rating: Look at milliampere-hours (mAh) to gauge storage; a higher mAh indicates longer life.
- Usage Patterns: Assess your daily usage needs; frequent users require higher capacity batteries.
- Weight and Size: Remember that larger batteries may add bulk; consider portability.
- Recharge Speed: Evaluate how quickly the battery can recharge; faster charging can enhance convenience.
Understanding these components helps in making an informed decision, aligning battery selection with personal needs. The selected extra battery should enhance your device’s performance and flexibility.
Why Does Charging Speed Matter for Your Extra Battery?
Charging speed matters for your extra battery because it directly affects how quickly your devices can be powered back up and ready for use. Faster charging speeds reduce downtime, allowing users to make the most of their devices throughout the day.
According to the Energy Information Administration (EIA), charging speed refers to the rate at which electrical energy is transferred to a battery. This is typically measured in watts (W) or amps (A), indicating how much energy can be delivered to the battery over a specific time period.
Charging speed is influenced by several factors, including battery technology, charger capability, and cable quality. Lithium-ion batteries, commonly found in portable devices, have varying charge acceptance rates. The charger must match these rates to optimize charging efficiency. A charger that supports higher outputs can deliver energy faster, meaning a fully charged battery in less time.
Technical terms like “charge acceptance rate” define how quickly a battery can accept charge without damage. This is important because exceeding the recommended charge rate can degrade the battery life over time.
For instance, when using a standard charger, a battery may take several hours to reach full capacity. However, when using a fast charger that provides higher wattage, the battery can charge significantly faster, sometimes within an hour. Conditions that affect charging speed include the battery’s temperature, age, and state of charge. A cold battery may charge slower, while a battery with a low state of charge may initially charge more quickly before slowing down as it reaches higher capacities.
Additionally, cables and connectors play a critical role. For example, a USB-C cable with Power Delivery (PD) technology can support faster charging speeds compared to a standard USB cable. Always ensure that your extra battery, charger, and cables are compatible for optimal performance.
What Are the Best Extra Batteries for Phones on the Market Right Now?
The best extra batteries for phones on the market right now are high-capacity portable chargers that offer rapid charging and multiple device compatibility.
- Anker PowerCore 20100mAh
- RAVPower 26800mAh
- Mophie Powerstation Plus XL
- Aukey 40000mAh
- Zendure A3 Portable Charger
These options offer various attributes, such as capacity, size, charging speed, and compatibility with different phone models. Additionally, preferences for portability versus power output can differ among users. Some may prioritize lightweight options for travel, while others may opt for a higher capacity to extend battery life significantly.
-
Anker PowerCore 20100mAh:
The Anker PowerCore 20100mAh provides a robust battery capacity, allowing users to charge their phones multiple times. This model features PowerIQ technology, which detects your device and delivers the fastest charge speed possible. It is compact and lightweight, making it convenient for travel. Customer reviews highlight its reliability and performance. -
RAVPower 26800mAh:
The RAVPower 26800mAh is known for its high capacity and ability to charge three devices simultaneously. It includes iSmart technology that optimizes charging efficiency. This model is slightly bulkier but compensates with substantial power. Users appreciate its durability and strong performance during extended outings. -
Mophie Powerstation Plus XL:
The Mophie Powerstation Plus XL features a 12,000mAh battery and built-in cables for both Apple and Android devices. This model emphasizes convenience by eliminating the need for additional cables. It is slim and easy to carry, appealing to those who prioritize portability and ease of use. -
Aukey 40000mAh:
The Aukey 40000mAh portable charger offers one of the highest capacities available. It is suitable for users who need to charge laptops alongside smartphones. This model includes Quick Charge technology, enabling faster charging for compatible devices. Reviews suggest its versatility makes it a favorite among tech enthusiasts. -
Zendure A3 Portable Charger:
The Zendure A3 Portable Charger is unique for its rugged design and ability to withstand drops and impacts. It has a 10,000mAh capacity and supports fast charging. Users praise its durability, making it a good choice for outdoor adventures. Its design integrates well with various phone models, ensuring compatibility.
Which Brands Are Leading the Way in Extra Battery Technology?
The leading brands in extra battery technology are Anker, RAVPower, Mophie, Aukey, and Zendure.
- Anker
- RAVPower
- Mophie
- Aukey
- Zendure
These brands offer various battery capacities, charging speeds, and additional features, providing consumers with diverse options and tailored needs.
-
Anker: Anker is well-known for its portable chargers and power banks. The brand is recognized for high-quality products, including fast charging capabilities and multiple USB ports. Anker’s power banks often feature PowerIQ technology, which identifies devices and delivers optimal charging speeds. According to a 2022 review by TechRadar, Anker consistently ranks as a top brand for reliability and performance.
-
RAVPower: RAVPower specializes in extra battery solutions with a range of sizes and capacities. The company offers power banks equipped with Quick Charge technology and solar charging options. In 2021, reviews by CNET highlighted RAVPower’s products for their versatility and quick recharge times, making them ideal for outdoor activities and travel.
-
Mophie: Mophie primarily focuses on cases that include built-in batteries, alongside traditional power banks. Their designs often prioritize aesthetics and functionality, providing smartphone users with seamless experience while charging on the go. A report by Tom’s Hardware in 2023 noted that Mophie’s battery cases maintain sleek designs while offering reliable performance, especially for iPhone users.
-
Aukey: Aukey is recognized for delivering affordable battery solutions without compromising quality. They produce power banks with fast charging capabilities and often create simple, user-friendly designs. According to a 2022 study by Laptop Mag, Aukey is praised for its cost-effectiveness and reliable performance, making them a preferred choice for budget-conscious consumers.
-
Zendure: Zendure focuses on durability and enhanced performance. Their products are often designed for travel and extreme conditions, featuring rugged exteriors and long-lasting battery life. A 2022 review from Wired highlighted Zendure’s ‘SuperTank’ as an excellent option for those needing high-capacity power banks for more demanding devices, such as laptops.
Collectively, these brands provide diverse battery technology solutions that accommodate varying user needs, preferences, and budgets.
How Do Extra Batteries Compare to Traditional Charging Methods?
Extra batteries and traditional charging methods offer different advantages and disadvantages for powering devices. Below is a comparison of the two methods.
| Feature | Extra Batteries | Traditional Charging Methods |
|---|---|---|
| Portability | Highly portable; can carry multiple batteries | Requires access to a power outlet |
| Charging Time | Instant power replacement | Varies; can take hours to fully charge |
| Cost | Can be expensive over time | Initial cost may be lower, but can incur electricity costs |
| Environment | Battery disposal can be an environmental concern | Less waste, but depends on energy source |
| Convenience | Requires carrying spares | Generally more convenient for home use |
| Availability | Readily available in stores | Dependent on power infrastructure |
| Performance | Performance can degrade over time | Consistent performance as long as power is available |
What Do User Reviews Indicate About the Most Reliable Extra Batteries for Phones?
User reviews indicate that reliable extra batteries for phones generally offer high capacity, rapid charging, durability, and compatibility with multiple devices.
- High Capacity
- Rapid Charging
- Durability
- Compatibility
- Size and Portability
- Price
- Brand Reputation
- Customer Support
User reviews often showcase differing views on these attributes. Some users prioritize high capacity for long-lasting power, while others emphasize rapid charging for quick top-ups. Additionally, opinions vary on price sensitivity versus brand loyalty and product quality.
-
High Capacity:
High capacity refers to the battery’s ability to hold a significant charge, measured in milliamp-hours (mAh). User reviews consistently highlight batteries with at least 10,000 mAh as ideal for extended phone usage. Higher capacity batteries can recharge devices multiple times. A study by TechRadar in 2022 found that users prefer batteries that can fully charge smartphones at least two times. -
Rapid Charging:
Rapid charging means that the battery can charge quickly, usually within hours instead of longer periods. Many user reviews emphasize this attribute, noting that batteries supporting Quick Charge or Power Delivery standards can recharge smartphones to 50% within 30 minutes. Animoji Analysis, in their 2023 battery review, mentions that users find rapid charging significantly enhances usability during busy days. -
Durability:
Durability involves a battery’s resilience to wear and tear. User feedback frequently indicates that batteries made with premium materials can withstand drops, moisture, and heat. Reviews on Amazon often mention the life span of external batteries, where durable units provide effective performance for years rather than months. -
Compatibility:
Compatibility refers to the battery’s ability to function with various devices. User reviews often discuss the importance of having universal connectors such as USB-C or Lightning. Battery manufacturers that clearly list compatibility with different phone models tend to receive higher ratings, according to a 2023 survey by Consumer Reports. -
Size and Portability:
Size and portability relate to how easily a battery can be carried. Users often prefer lightweight and compact designs for convenience. Reviews show that slimmer batteries are favored for travel, and many enjoy the functionality of power banks that fit easily into pockets or bags. -
Price:
Price encompasses the cost of the battery. User reviews often reflect a strong consideration for budget. Many users report a willingness to pay more for batteries that offer great features, while other reviews express dissatisfaction with products seen as overpriced. A study conducted by Battery World indicated that users are inclined toward batteries offering good value, balancing features and price. -
Brand Reputation:
Brand reputation assesses user trust in specific manufacturers. Reviews frequently highlight users’ loyalty toward well-known brands like Anker or RAVPower, citing positive experiences with quality and support. Moreover, a 2023 report from Gadget Guard emphasized that brand reputation significantly influences user purchasing decisions. -
Customer Support:
Customer support assesses how well manufacturers handle user issues or inquiries. Many users express greater satisfaction when companies provide reliable support systems, such as warranties or easy returns. Reviews often indicate that strong customer support can enhance user experience, with a 2023 report by Tech Support Insights showing a correlation between good service and product approval ratings.